Privacy policy

Last updated: Sunday 11th January 2026.

At Eke Clothing, we care deeply about privacy. This policy explains how we collect, use, and protect your personal information when you shop with us or visit ekeclothing.com. We follow the New Zealand Privacy Act 2020.

What information we collect

When you interact with us, we may collect personal information such as:

  • Your name
  • Email address
  • Shipping and billing address
  • Phone number
  • Order and payment details (payments are processed securely by trusted third-party providers)

We may also automatically collect your website usage information ("usage data") through cookies, pixels and similar technologies to help our site run smoothly and improve your experience. Usage data may include information about how you access and use our Site, including device information, browser information, information about your network connection, your IP address and other information regarding your interaction with Eke Clothing.

How we use your information

We use your information to:

  • Process and deliver your orders
  • Communicate with you about purchases, returns, or enquiries
  • Send emails about new collections or special offers (only if you opt in)
  • Improve our website, products, and customer experience
  • Meet our legal and accounting obligations

We only use your information for the purposes it was collected for.

Who we share information with

We may share your information with trusted partners who help us run our business, such as:

  • Payment providers
  • Delivery and logistics services
  • Website and IT service providers

These partners only use your information to perform their services. We do not sell your personal information.

Children’s privacy

Our clothing is designed for children, but our website and checkout are intended for parents, caregivers and adults purchasing gifts. We do not knowingly collect personal information from children without parental consent. If you are the parent or guardian of a child who has provided us with their personal information, you may contact us using the contact details set out below to request that it be deleted.

Cookies

Our website uses cookies to help it function properly and understand how visitors use it. You can disable cookies through your browser settings if you prefer.

Keeping your information safe

We take reasonable steps to protect your personal information from loss, misuse, or unauthorised access. Information is stored securely and only kept for as long as necessary.

Accessing or correcting your information

You have the right to request access to the personal information we hold about you, or ask for it to be corrected. Just get in touch using the details below.

Overseas services

Some of our service providers (such as Shopify or payment gateways) may store information outside New Zealand. Where this happens, we ensure appropriate safeguards are in place.

Changes to this policy

We may update this Privacy Policy from time to time. The latest version will always be available on our website.

Contact us

If you have any questions about privacy or your personal information, you can contact us at:

Email: hello@ekeclothing.com
Website: https://ekeclothing.com